How can I book a training session?
We don’t leave Geo users in the lurch. Which is why Geo’s training and onboarding program is 100% free and customised to fit the needs of your business. You can book a free training session whenever you want and as many times as you need. Plus, your Geo trainer will check in with you every few weeks after your first session to see how you’re going.
How do I book a session?
Booking a training session is quick and easy. Simply go to the Schedule Geo Training page and select a day and time that suits you best. Geo’s booking is powered by Calendy to ensure you get to schedule your training sessions as simply as possible.
Once you book a training session with us we’ll send you a confirmation email and a follow-up reminder closer to the date. If you book a training session and need to reschedule to a different day or time you can do so by contacting Geo Support by phone, email or live chat.
Why book a training session?
Geo training isn’t a one-size-fits-all approach. Every training session allows you to be paired with one of our Geo trainers. Geo trainers are experts in everything Geo and finding ways to make it fit with your business. They’ll get to know you and your team works and show you how to use Geo effectively.
Training sessions are build to suit you meaning we make time for you not the other way around. You book in a time that suits and your Geo trainer will be ready for you.
Is training mandatory?
Training is completely optional but highly recommended. Our training sessions ensure that you know all the ins and out of Geo and its core features. But if you prefer to learn on your own there are a ton of resources available for you and your team.
Other ways you can learn about Geo are:
- The Geo support hub
The hub is full of articles that provide instructions and pictures on how to do everything on Geo. Simply search for the article you want at the top the page. - Sign up for our video “Your Geo 5-minute crash course”
Pop in your email and we’ll send you a quick video on how to use the basics of Geo in five minutes. While this doesn’t cover everything it will give you a brief rundown of how to use the core features. - Take the Geo Product Tour
When you first join Geo you can take the product tour which is a step-by-step guide on how to set up your account. This includes creating your first job, scheduling your staff and making a quote or invoice. You can access this when you first log in to Geo or from the main Geo menu.
Is training just for business owners or team members?
Training is suitable for all Geo users, whether you’re the business owner, admin or staff. Your Geo trainer is well equipped to train all kinds of users. Geo trainers are paired by per business, rather than per person so that your trainer will always be someone that’s familiar with your business and the rest of your team.
